FAQ

Your questions, answered

 Do you have other questions regarding your turkey?

If you don't find the answers here, call our free Information Line at 1-800-621-3505  Monday - Friday, 8 a.m. to 4 p.m. CST (excludes holidays).

Q:        How do I know when the turkey is done?
A:         Turkey is done when the meat thermometer inserted in the breast reads 170°F. and inserted 
             in the thigh reads 180°F.

Q:        Which is best, a fresh or a frozen turkey?
A:         Most people will not be able to notice any difference in flavor or quality. Fresh turkeys may be 
            more convenient since they do not require thawing. Go to How to Thaw a Frozen Turkey for more 
            information.
        
Q:        How long will a turkey keep in the freezer?
A:         For best quality we recommend using a turkey within two years of freezing. A frozen turkey, once 
            thawed, should be used within 2 to 3 days after it is thawed.

Q:        What do the lot numbers mean on my JENNIE-O® Turkey?
A:         Each turkey is coded with a lot number for traceability.  The lot number appears in 
            the format X XXX X. The fifth digit refers to the year the turkey was produced.
        
Q:        How long will a fresh turkey keep in the refrigerator?
A:        Cook the turkey by the “Use or Freeze by” date found on the weight tag or weight sticker. If you do 
            not plan to use by that date, freeze the turkey immediately.
        
Q:        Can I refreeze a thawed turkey?
A:         You can refreeze a thawed turkey if it has been properly defrosted in the refrigerator. Cook a 
             thawed turkey within 3 days of thawing. Go to How to Thaw a Frozen Turkey for more information.
        
Q:         What is the best way to thaw a turkey?
A:         The best way to thaw a frozen turkey is in a sided pan in the refrigerator. It takes 4 hours per 
             pound to thaw a turkey. Never thaw a turkey at room temperature. Go to How to Thaw a Frozen 
             Turkey for more information.
        
Q:        How much turkey should I buy?
A:        Go to How to Buy a Turkey for more details.
        
Q:        Do I need to baste my turkey?
A:         No. Basting liquid poured over the surface of the turkey does not penetrate the skin. Repeated 
            opening of the oven door to baste the turkey lengthens the cooking time. 

Q:        Do you recommend brining or injecting a turkey?
A:         We do not recommend brining or injecting the turkey because it is already prepared for roasting.
        
Q:        Will the plastic clamp melt when I roast the turkey? How do I take it off?
A:         The plastic clamp is made out of a heat resistant nylon designed for roasting. It is easily removed 
             with a kitchen scissors after roasting.

Q:        Can I grill my turkey?
A:         We do not recommend grilling turkeys.  For best preformance roast in the oven.

Q:         While cooking a turkey can vegetables be in the same pan as the turkey?
A:          We recommend cooking your vegetables in a separate baking dish.
                
Q:        How long should I roast the turkey?
A:         Roast whole turkeys until a meat thermometer inserted in the breast reads 170°F. and inserted in
            the thigh reads 180°F. See How to Cook a Turkey for a roasting timetable.            

Q:       Can I roast two turkeys?
A:       Yes, however cooking time will vary.  Roast whole turkeys until a meat thermometer inserted in the             breast reads 170°F. and inserted in the thigh reads 180°F.      

Q:        How soon can I carve after removing turkey from oven?
A:         We recommend letting your turkey stand 15 minutes before carving.
        
Q:        Is it OK to leave the leftover turkey out for people to snack on?
A:         You should remove the meat from the bones and refrigerate in containers within 2 hours of 
            roasting. Leftovers may be kept 3 to 4 days. Leftover turkey may be frozen 3 to 4 months. Go to 
            How to Safely Handle Turkey for more information.
        
Q:        How long can leftovers be stored?
A:         Leftover turkey should be removed from the bones and refrigerated in containers within 2 hours of
            hours roasting. Leftovers may be kept 3 to 4 days. Leftover turkey may be frozen 3 to 4 months. For
            more information, go to How to Store Leftover Turkey.            
                
Q:        What are giblets?
A:         Giblets are the turkey’s gizzard, heart and liver. The giblets and neck, when cooked, are a 
            delicious addition to gravy and stuffing. Remove the package from inside the turkey before 
            cooking. If you happen to forget to remove the package, the turkey is still safe to eat.
        
Q:        Do all JENNIE-O® whole turkeys come with a giblet bag?
A:         All JENNIE-O® whole turkeys come with a giblet bag with the exception of the JENNIE-O® OVEN 
            READY™ turkeys. The giblet bag can be found inside the turkey.
        
Q:        What are self-basting turkeys?
A:         Some turkeys are sold as "basted" or "self-basted" which means a marinade usually containing 
            natural broth, stock or water and seasoning has been added. The percentage of solution added 
            to the turkey is printed on the package.
               
Q:        What is OVEN READY™ turkey?
A:         OVEN READY™ turkey is a whole turkey that comes in its own FOOL-PROOF™ cooking bag that 
             allows it to go directly from freezer to oven without thawing, cleaning or seasoning.

Q:        Are OVEN READY™ turkeys  pre-cooked?
A:         OVEN READY™ turkey is not pre-cooked. It is premium, frozen turkey that can be found in your 
             grocer's freezer section.

Q:        Do I have to thaw an OVEN READYturkey?
A:         No. You do not need to thaw OVEN READY™ turkey because it comes wrapped in a FOOL-
            PROOF™ cooking bag that allows it to go directly to oven. If you happen to thaw an OVEN 
            READY™ turkey it is safe to cook, use your meat thermometer to determine when inserted in the 
            breast reads 170°F. and inserted in the thigh reads 180°F.

Q:        Do I have to clean an OVEN READY™ turkey?
A:         No. You do not need to clean OVEN READY™ turkey because it has already been cleaned for you.
            The neck and giblets have already been removed for your convenience.    

Q:        Does an OVEN READY™ turkey need to be seasoned?
A:         No. You do not need to season OVEN READY™ turkey because it comes preseasoned.

Q:        Can I stuff an OVEN READY™ turkey?
A:         No. To avoid damaging the FOOL-PROOF™ cooking bag that OVEN READY™ turkey comes in, 
            we do not recommend stuffing the turkey. Also, harmful bacteria can survive in stuffing that has not
            reached a safe internal temperature, therefore, it is recommended that stuffing be cooked 
            separately.

Q:        Can I make gravy with an OVEN READY™ turkey?
A:         Yes, the FOOL-PROOF™ cooking bag seals in the juices while cooking. These juices can be 
             poured from the bag when the turkey is done. We have provided instructions on the outside of the 
             package for great-tasting turkey gravy.

Q:        How do I cook an OVEN READY™ turkey?
A:         Simply pre-heat your oven to 375°F., remove the turkey from its outer package (leaving it in its
            FOOL-PROOF™ cooking bag) and place in a roasting pan. Cut six slits in the top of the bag and 
            pull it up and away from the turkey to release the vacuum. Place the turkey in your oven and roast 
            until the pop-up timer pops up and your meat thermometer reaches 170°F. in the breast and 180°
            F. in the thigh.

          Additionally, try the OVEN READY™ Boneless Skinless Breast in your slow cooker: Add 1 cup
          water to the bottom of slow cooker. Place cooking bag with frozen turkey in the bottom of the slow
          cooker. Cut three ½- inch slits in the top of the FOOL PROOF™ cooking bag. Cook for 
          approximately 5½ hours with the slow cooker on high setting or 6½ hours on the low setting
          and your meat thermometer reaches 170°F. in the breast.
 
Q:        How will I know when an OVEN READY™ turkey is done?
A:         Your OVEN READY™ turkey is done cooking when the timer pops up and your meat thermometer 
            reaches 170°F. in the breast and 180°F. in the thigh.

Q:       What size does OVEN READY™ turkey come in?
A:       OVEN READY™ turkey comes in a whole turkey, bone-in breast and a boneless, skinless breast  
           The whole turkey is available in a 11-13 pound size.

Q:       Where can I find an OVEN READY™ turkey?
A:       Check with your local grocer to see if they carry OVEN READY™ turkey in their frozen meat section.

Q:       Do you have a listing of JENNIE-O® gluten free products?
A:        Yes. Browse our products without gluten containing ingredients. Please note that although our
           products are labeled in compliance with government regulations, it is always necessary to read 
           the labels on the products to determine if the food product meets your required needs.   

Q:       Do you have a listing of JENNIE-O® products by sodium content?
A:       Yes. Browse our products.

Q:       Are there coupons available for JENNIE-O® products?
A:        Browse here for available coupons.

Follow us on Facebook YouTube

Recipe Video

Close