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Leadership Intelligence—Using 360-Degree Feedback

Course Category:

People and Project Management


Course Description:

During the workshop, participants will receive their 360-Feedback reports, learn how to interpret the feedback, and set development goals. Participants will also learn how to provide coaching to help their direct reports improve performance.


Turning 360-Degree Feedback into Results

• Why feedback? The basics of giving feedback
• Understanding and interpreting your personal 360 report
• Identifying strengths, derailers, and gaps in perception
• Peer/direct report coaching
• Taking action—turning feedback into results: SMART goals
• Building a personal feedback system


Performance Coaching

• Coaching a Team Member who is below acceptable performance
• Coaching for improved performance
• 360 coaching practice (real-world studies)
• Ethical and legal issues of coaching